Any goods accepted by the Company for return will be subject to a 15% handling fee. If a buyer changes their mind and wishes to return the order, we will deduct 25% of the total amount as a fee and service charge. All goods must be in their original packaging without any marks on the product and packaging; any product box opened or damaged by the customer will not be accepted for return, and it will be the customer's responsibility to arrange collection within 7 days of notification; the company will not be responsible for storage.
Return policy for EU and international customers. If fees are required to pay for returns, they will be deducted from the customer account. We have 20 years of experience in the industry with ISO certified manufacturing worldwide. We specialize in engine reconditioning parts, crankshafts, connecting rods, pistons, piston rings, main and connecting rod bearings, oil pumps, timing chain kits, VVTi gears, gaskets; we provide all parts from leading market brands such as Glaser, Elring, Victor Reinz, Kings, Glyco, KS, SM, Goetz, Nural. The Company only offers a replacement warranty or credits the purchase value of any defective product if the Company is convinced that this defect is solely due to a material or manufacturing defect and that these products are returned immediately.
The company will not be liable for any loss or consequential damage. Warranty claims will not be processed after twelve months or 12,000 miles, whichever comes first from the shipping date. The warranty will be void if the item is used in any form of motorsport competition, racing, or for performance purposes. We specialize in engine reconditioning parts, crankshafts, connecting rods, pistons, piston rings, main and connecting rod bearings, oil pumps, timing chain kits, VVTi gears, gaskets; we provide all parts from leading market brands such as Glaser, Elring.