Just send us a picture of the technical data sheet and/or the reference of your part. Shipping and collection costs in case of return will be at your expense. We offer our customers, except for control units or electronic components, a minimum warranty period of 1 year according to Royal Legislative Decree 1/2007, subject to what is accepted in the warranty specifications depending on the type of material.If during the warranty period failures occur, you must inform and deliver the warranty item to. Who will evaluate the part and proceed with its exchange or refund of the amount. If the part is not faulty, they will deliver a purchase voucher of equal value exchangeable for parts in stock. The warranty does not cover labor, defects, damage caused by the failure of the part, incorrect assembly, or failure to follow the maintenance indicated by the manufacturer. Complete replacement has a maximum return period of 7 days, provided it is not tampered with and the invoice proving that it is presented, after that, no return will be accepted.
Development of law 11/97 on packaging and packaging waste. The person responsible for delivering the used waste containers for proper environmental management will be the final holder. To make such a return, you must know that. The product must be in perfect condition and in its original packaging. The product must not have been handled and must retain its warranty seals.
The product must not have been mounted on the vehicle. You cannot use the replacement packaging as a postal package, do not stick the delivery note directly on the replacement box as our company may not accept the product.
Depending on the condition of the returned part (incomplete, damaged, packaging in poor condition), the refund may be refused. Logically, if the product was not the one requested or has a defect, this warranty includes it. Once we have received the goods in our warehouses and verified that all the previous conditions exist.
Will accept the return of the product and proceed with the refund of its amount according to the payment method made, and if applicable, to the shipment of the new product.